Job Listings
Thank you for your interest in employment with Steensma Lawn & Power Equipment! Please feel free to browse our available opportunities below, and if you find something you believe would make a good fit, we encourage you to submit an application with your resume.
-The Team at Steensma Lawn & Power
Customer Support Representative
Description
Steensma Lawn and Power Equipment is a family-owned business that has been operating since 1972. We pride ourselves on providing unmatched customer service and being a full-service dealership for all lawn and power equipment needs. We are currently looking to fill a roll for a CSR Position at our Kalamazoo Location.
Duties & Responsibilities
•Greet guests as they enter our store in a friendly manner
•Help customers look up parts for their equipment
•Assist customers with scheduling and picking up service equipment
•Professional communication with customers via phone, email, and face-to-face
•Handle over-the-counter sales for parts
•Process incoming shipments
•Work closely with our service technicians to assist them with parts needs for repair orders •Answer incoming phone calls
Qualifications
•Mechanical Aptitude
•Positive Attitude
•Reliable
•Customer Focused
•Experience with mechanical/automotive equipment a plus
Working Conditions
•Position will require standing for extended periods of time
•Position will spend extended periods of time using a computer
•Position is 5-6 days per week depending on the season, and will require work on Saturdays
Benefits
•401K
•Health Insurance
•HSA
•Paid Vacation
•Paid Holidays
Location: Kalamazoo, MI
Job Type: Full-time