Job Listings
Thank you for your interest in employment with Steensma Lawn & Power Equipment! Please feel free to browse our available opportunities below, and if you find something you believe would make a good fit, we encourage you to submit an application with your resume.
-The Team at Steensma Lawn & Power
Customer Support Representative
Description
Steensma Lawn & Power is a growing family-owned business specializing in equipment sales and service for the Lawn & Garden industry in Southwest Michigan, and we are currently looking to fill a roll for a CSR Position at our Plainwell Location!
Duties & Responsibilities
- Greet guests as they enter our store in a friendly manner
- Help customers look up parts for their equipment
- Assist customers with scheduling and picking up service equipment
- Professional communication with customers via phone, email, and face-to-face
- Handle over-the-counter sales for parts
- Process incoming shipments
- Work closely with our service technicians to assist them with parts needs for repair orders
- Answer incoming phone calls
Qualifications
- Mechanical Aptitude
- Positive Attitude
- Reliable
- Customer Focused
- Experience with mechanical/automotive equipment a plus
Working Conditions
- Position will require standing for extended periods of time
- Position will spend extended periods of time using a computer
- Position is 5-6 days per week depending on the season, and will require work on Saturdays
Benefits
- 401K
- Health Insurance
- HSA
- Paid Vacation
- Paid Holidays
Location: Plainwell, MI
Job Type: Full-time